Your needle alignment is NOT broken - Singer Quantum Stylist 9960

Quick Fix Summary

If your Singer Quantum Stylist 9960 needle won't change alignment, check if the needle is in the topmost position.

While working on a project, I was doing something dodgy like trying to sew one million layers of fabric using an ancient needle. Not sure when the last time I cleaned my machine was. This resulted in the machine skipping and all the thread tangling up.

No worries, I untangled it all, cleaned up a bit, changed the needle, and so I was back on track. Only I wasn't: when I turned the machine back on, the needle would not reset its alignment.

Manually trying to set the needle alignment through various stitches or settings also did not move the needle.

[Note: Needle alignment refers to the left-right positioning of the needle - essential for all kinds of stitches and proper seam placement.]

What I tried (that didn't work):

The first time this happened, I decided to call it a day. Next day I set up the machine again, and was surprised to see everything worked.

Theory: it was definitely overheating.
Reality: it was overheating of my brain.

The Real Solution

The second time this happened, I figured out what the actual problem was:
The needle's position was too low.

How? As I was manually moving the needle to slowly untangle things, I did not put the needle back to the top-most position.

If the needle is too low, the machine will not change the alignment.

This is presumably a protection mechanism, so that you don't change alignment while the needle is close to the foot, or through fabric.

Manually turning the handwheel to raise the needle to its highest position was all that was needed.

Takeaway 1 🪡

Always set the needle to the top-most position.

Isn't this sewing machine 101? Maybe. Sometimes when using a digital sewing machine, it offers automations that you take for granted (e.g. the Singer Quantum Stylist 9960 has a ✂️ button that will reset the needle position and cut the thread for you).

Takeaway 2 🧠

Just because you have a fancy machine, doesn't mean you can forget the basics.